Duties & Responsibilities
Overall business integration in iLearn of the various businesses using the legacy LMS.

This includes:
 Work with stream lead to confirm customer groups intake prioritization and schedule
 Engage with customer groups and plan business integration activities for example, workshops, ad-hoc meetings, etc…
 Review functionalities and services that will be used (within appropriate functional core model) and design the best way to use iLearn to meet the customer’s need. Perform demos and/or build mock-ups when needed
 Create and/or Contribute to the creation of the learning offerings
o Map course data to iLearn standard learning objects
o Work with customer groups and to identify or create supplemental learning object data (e.g. subjects, availability groups, assignments, etc)
o Prepare with customer groups the data required to build the training paths, the groups, the assignment and the other Learning Objects that cannot be migrated
 Coordinate with iLS the manual set up of curriculums, groups and assignments and/or other Los that cannot be migrated (pre go live activities)
 Coordinate checking by customers of the manual set up (curriculums, groups, assignments and other Los created manually)
 Service organization dimensioning and implementation
o Develop with the customer service volumes estimates for admin resource sizing
o Support the customer groups in assessing the best support model (centralized or decentralized) Identify with customer groups Authorized Requestors or decentralized admins
 Brief iLearn Services Operations and Learner support teams
 Attend decentralized admin training sessions when/if needed
 Support iLS in the hypercare period post go live
 Contribute to change management on topics specific to the stream (FAQs…)


Knowledge, Skills & Abilities
 Possess a strong understanding of the Cornerstone Learning Management System and associated functionality
 Strong Learning and Development background preferred
 Strong knowledge and experience in client implementation and testing methodology.
 Rigorous and quality oriented.
 Experience working with global system/environment.
 Ability to understand any business processes
 Good knowledge of IS technology in general.
 Ability to interact with project streams at any points of a project cycle and to take leadership when decision or prioritization are required.
 Ability to plan, set priority and manage several complex activities simultaneously while working under pressure to meet deadlines.
 Strong written and verbal communication skills to effectively address all level within the organizations (Learning, ITS, etc…) and identify resolutions.
 Assist in enforcement of project deadlines, schedules, and methodologies.
 Influencing skills
 Fluent English